• All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a face to face meeting.
• By accepting a quote, you agree to and accept the terms and conditions of Appsseatech. Acceptance can be verbal, by email, payment of Initiation, signing a quote.
• Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
• Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Appsseatech.
• There are limited man-hours allocated to each task including Project Management and Digital Strategist/Business Analyst. Minor changes may be included within the allocated hours. This will be analysed on a case-by-case basis.
• Appsseatech will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
• Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.
• Any bugs (programming errors) reported during or just after the development does not attract additional charges.
• Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
• Any modifications requested during the development or after the Go-Live approval will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will Appsseatech be liable for any delays caused by change in the project brief.
• Website/application content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable timeframe.
Our websites/applications are generally tested on PCs and include near recent versions of the following browsers: IE, Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance.
• Responsive/multi-device compatible web pages are tested on iPhones and iPads. If you require testing to be done on any other device, please discuss it in advance.
• If your website/application is not hosted on an Appssea server, any additional man-hours that may be required due to any server or network related issues are not covered in our quotes and may be charged separately.
• Please note that at any stage during the project, stalling of the project for over two calendar months will incur $99/week administration costs. Furthermore, it may increase the previously approved estimates. If you require the project to be put on hold, please advise us in writing in advance. To put the project on hold without incurring additional charges, we will need the account to be up to date based on the work done. Further details can be discussed if such a situation arises.
• Appsseatech software codes (not including open source software) are copyrights of Appsseatech. The codes can be handed over at an additional cost for use once all previous invoices are settled, on the condition that the codes are used only for use or modification for re-use for further development for the specified client or subsequent owners of that legal entity. Under no circumstance, the codes will be allowed to be used for re-selling or duplication purposes.
• Appssea CMS is a proprietary CMS of Appsseatech. Appssea owns copyrights of all codes written for any client, unless arrangements are made before the start of the project. Appssea warrants a license to use any custom-built software for the client, for their use only. This license is granted while paying for the hosting. Appssea CMS cannot be transferred to any external host; this includes any access to the software codes.
• The website or software application will be designed to be deployed on the web, via using a commercial-grade web server or a similar setup. Based on your website traffic, the website may not perform if deployed on a generic office network environment.
• Depending upon the functionalities required, there may be 3rd party components such as Third-Party Payment Gateway or SSL certificates involved in building a website/application. Although Appsseatech does its best in recognising the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control. Any third-party component purchase costs (such as SSL, Payment gateway, Google Adwords, Plug-in licenses etc) are not included in our quotes.
• Appsseatech takes no responsibility for any open source products such as WordPress, Open Source carts, Joomla etc. It is the client’s responsibility to update all components and third-party software. We suggest you take regular back-ups to avoid any disruptions.
• Appssea offer packages in coordination with third-party providers. Changes to the third-party provider’s rules and policies may ultimately affect the services we provide or the terms and conditions herein.
• The client must recognize that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.
• Domain registration/renewal etc charges are not included as a part of any project/proposal unless mentioned otherwise. If required, a quote for which will be submitted separately and approved by the client.
• Hosting charges are not included in the quotations unless mentioned otherwise. Appsseatech can organise an appropriate hosting solution if required, a quote for which will be submitted separately and approved by the client. Where clients decide to organise their own hosting, we should be consulted before finalising the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that we’ll require full access with hosting support for testing and deploying the application. Appsseatech will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.
• Appsseatech generally builds and tests the websites/applications on our own servers or hosted domains. Appssea cannot give access to their test servers and test websites to the clients or any third party. The website/application can be transferred off to a nominated 3rd party server upon full payment of all invoices and dues.
• Notwithstanding any other provision in the agreement, in consideration of the Customer entering into this agreement with Appssea, upon full payment of any outstanding invoices, Appssea will grant an unconditional license to the Customer to reproduce, publish, communicate, use, exploit, vary, or otherwise deal with 1) the graphics, 2) texts and 3) images used in the published website and associated of form and functionality. This will not include the intellectual property relating to the production of the website including the digital strategies, programming codes, database structures, scripts, forms or functionalities.
• All communications/correspondences are generally done via emails. It is client’s responsibility to keep us updated with their relevant email addresses.
This privacy policy applies to the visitor, user and client of all of the group websites of Appsseatech ., except otherwise explicitly mentioned by Appsseatech. As used in this Privacy Policy, “Appsseatech” “us” and “we” refers to websites of the company Appsseatech . (India). The “Website” means Appsseatech’s website https://www.Appsseatech.com, any successor URLS, mobile or localized versions and related domains and subdomains), and the “Services” means Appsseatech’s products, applications and services, in each case in whatever format they may be offered now or in the future. The Website and Services are collectively referred to herein as the “Offerings.”
Information we collect
We collect information to provide better services to all of our users, existing clients and potential new clients – from figuring out basic stuff like finding out your IP (Internet Protocol) which guides us about your country/location, to more complex things like knowing your referral URL which helps us to figure out which website sent you to us.
Appsseatech respects the privacy rights and data protection rights of its users and recognizes the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our websites, applications, products and services.
Information you give us
In order to send us your Request for Proposal (RFP), Request for Quote (RFQ), Request for Information (RFI) or any other project requirement inquiry or just to simply contact us using our contact us form/page, you will be asked for personal information, like your name, email address, messaging services handles (Skype, Google Hangout), telephone number, location etc. In case you are buying one of our ready-made product or service online from our website, we may ask you about your credit card information as well, which is securely processed and transfered, using high level encryption, to our 3rd party payment gateway processor partners (PayPal – https://www.paypal.com/in/webapps/mpp/ua/privacy-full) as we do not store any credit card details on our website or server(s).
Information we get from your use of our services
We may collect information about the services that you use and how you use them. This information includes:
Log information
When you use our services or view content, we may automatically collect and store certain information in server logs. This may include:
- • Details of how you used our service, such as your search queries
- • Internet protocol (IP) address
- • Device event information such as browser type, browser language, the date and time of your request and referral URL
- • Cookies that may uniquely identify your browser or session
Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit a Appsseatech service, and this may include sending one or more cookies or anonymous identifiers to your device.
Third Party Platforms
We may collect information about you when you interact (in the form of like, comment, follow, subscribe, tweet, message or any other similar actions) with us on any online social media networks such as Facebook, LinkedIn, Twitter, Google+, YouTube etc. where we maintain our official profiles. The information such as your social media profile ID, name and other related information publicly available on your social profile may be collected.
Other Information
Our sales and marketing teams may collect other publicly available information about you from online sources. We do this after you have primarily contacted us, either directly through one of our websites, apps or indirectly through one of our partner/affiliate channel, to supplement our background knowledge about you in order to provide you better solutions that would fit your overall needs.
How we use the information that we collect
We use the information that we collect for our internal review, tracking and for contact. The information is then archived in our server(s). We study the information that we collect to understand user/visitor trends in order to improve our services, content, website and products quality etc. and ultimately to improve user and customer experience.
We use your email address, phone number(s), third party and other information to directly communicate with you. Our business development team uses this information to connect with you and discuss your business requirement in order to provide you with a relevant solution. Our marketing team uses this information to send you periodic promotional, non-promotional and other marketing related information and material that we think may be useful to you and could add value to your business.
Payment Information
Your confidential financial information including credit card details are not stored in any of our servers and are rather securely transfered to our payment partners, as mentioned above under ‘Information you give us’, to process the charge, except for your name, email, phone number and other relevant contact details. We use your contact details to send you invoice receipts, reminders and other related transactional emails.
Your data is safe with us
None of the information that we collect is sold to any 3rd party organization not part of the Appsseatech group and/or sister concerns, subsidiaries. We may, however, share your information with our sister concerns, subsidiary companies and affiliates.
Sharing with third parties
We may share your personal information with third-party service providers (including but not limited to MailChimp https://mailchimp.com/legal/privacy/, HubSpot https://legal.hubspot.com/privacy-policy) to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our product/service offerings, business intelligence, or providing, maintaining and improving the features and functionality of the Offerings, among other things. For example, we may provide personal information to our service providers for direct emailing of our newsletters or notifications of our product/service offerings. The data shared can include name, job title, email address, company information, phone number. All third parties are engaged under contract and obliged to meet appropriate security requirements and comply with all applicable legislation.
Your Rights and Choices
Unsubscribe
We may provide you with the opportunity to ‘Unsubscribe’ – the unsubscribe link can be found at the bottom of every promotional or marketing newsletter email that you receive from us. If you decide to opt-out, we may not be able to provide certain features of the Offerings to you.
Opt-Out
Unsubscribing immediately removes you from our marketing list(s), however an individual key contact from our sales, marketing and/or business development team may still connect with you. If you wish not to be contacted by any of our individual team members as well, please kindly reply to the individual with ‘opt-out’ in your email subject or body.
Blocking Cookies
You can remove or block certain cookies using the settings in your browser but the Offerings may cease to function properly if you do so.
How We Respond to Do Not Track Signals
Your Web browser may have a “do not track” setting which, when enabled, causes your browser to send a do not track HTTP header file or “signal” to each site you visit. At present, the Offerings do not respond to this type of signal.
Data Subject Rights
You can access, rectify, erase, restrict or export your personal information at any time by emailing us at legal@Appsseatech.com. You can object to our processing of your personal information at any time. Contact our Data Protection Officer with requests or concerns at legal@Appsseatech.com. If you are unsatisfied with the response you have the right to lodge a complaint with your supervisory authority.
Accessing and Updating Your Personal Information
When you use the Offerings, we make good faith efforts to provide you with access to your personal information upon your request and either provide you the means to correct this information if it is inaccurate or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may access, review, correct, update, change or delete your information at any time. To do so, please contact us at legal@Appsseatech.com with your name and email ID and the information requested to be accessed, corrected or removed. If you are using the Service (any of our product demo), log in to your account, go to Your Account Settings, and make the desired changes. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Please note that if you cease using the Service or we terminate your access to the Service in accordance with your Terms Of Website Use, you may no longer have the ability to access or request to update your information.
We may retain your information as necessary to support the Offerings, comply with our legal obligations or resolve disputes. Note that content you post on our Offerings may remain on the Offerings even if you cease using the Offerings or we terminate your access to the Offerings.
No Children Under Age 16
The Offerings are not intended for use by anyone under the age of 16, nor does Appsseatech knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, you may not attempt to register for the Offerings or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal information from someone under the age of 16 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 16 and believe that we might have any information from or about such child, please contact us at the email or mailing address provided at the end of this Privacy Policy.
Security
The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal information about you. We encrypt certain confidential and sensitive information in transit using industry-standard encryption technology. Most of our websites are also secured using 128 bit SSL certificates. While we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Data Storage
Location
The host servers on which Appsseatech processes and stores its databases are located in The United States of America. Our business development and marketing teams may use and process the information that is collected from our local servers and systems within our office premises or from official portal devices only in India and European Union.
Data Breach
Appsseatech will inform you within 48 hours, to the extent we are legally authorised to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data and/or inn case of an unfortunate data breach or threat of such data breach that may compromise your perfonal information collected by us.
Changes
We may change part of or full privacy policy document without any prior consent or permission.
You may please contact us using our standard contact form should you have any further queries or seek clarification regarding any of the privacy points and declaration mentioned above.